Emcor CIO Makes Business Case for IT

By Evan Schuman  |  Posted 2005-09-03 Print this article Print

The CIO of the $5 billion facilities firm tries untraditional tactics to demonstrate that IT exists to serve. (CIOInsight.com)

When Emcor Group CIO Joe Puglisi recently decided to upgrade his companys version of Lotus Notes, he quietly "pre-deployed" it with a cross-section of his companys business managers. He plans, he said, on using the favorable comments from that group to act as a sort of viral marketing to make the upgrade come as more of a customer desire than an IT demand. Shortly before the Notes effort, his department recommended and then negotiated extensive cell phone vendor consolidation, saving "a couple of million dollars."
And yet, the IT department has no jurisdiction over cell phones or telecommunications.
Read details here about how some disaster recovery plans have played out in reality. When the company was looking at better ERP hosting options, Puglisis department was expected to add resources and handle it internally. Instead, he declined the additional people and argued to outsource it, which was done. The project came in $300,000 under budget and was delivered 30 days sooner. None of these moves is what would have been expected from the CIO of an almost $5 billion facilities and construction company. But then, that was the whole point. What typically drives the choice of an operating system? Read the surprising answer here. Puglisi has made a career of going into large organizations and creating traditional technology infrastructures. Today, though, the veteran IT leader is trying to change the corporate culture of Emcor Group Inc., which is an amalgam of about 70 different companies. The bulk of Emcors revenue has come from traditional construction, which Puglisi readily concedes is not an especially tech-friendly environment. Read the full story on CIOInsight.com: Emcor CIO Makes Business Case for IT Check out eWEEK.coms for the latest news, reviews and analysis on IT management from CIOInsight.com.
Evan Schuman is the editor of CIOInsight.com's Retail industry center. He has covered retail technology issues since 1988 for Ziff-Davis, CMP Media, IDG, Penton, Lebhar-Friedman, VNU, BusinessWeek, Business 2.0 and United Press International, among others. He can be reached by e-mail at Evan.Schuman@ziffdavisenterprise.com.

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