GenY Shows Lack of Professionalism at Work: Report
From tattoos to temperment, younger workers are missing the mark at exhibiting professional behavior in the office, a study finds. Entry-level salaries may be attractive to the bottom line, but a sense of entitlement and a deficient work ethic are leaving a bad taste in the mouths of hiring managers and upper management.Technology workers concerned about younger people taking their jobs should listen up: GenY may be a generation raised on the Internet, but their communication skills, work ethic and overall professionalism in the workplace need some serious attention. Recent college graduates are not living up to expectations of what it means to be professional on the job, according to research from York College's Center for Professional Excellence, which polled 520 hiring managers, human resources leaders and business executives.
More than 88 percent of those surveyed said professionalism is related to the person not the position they are in. Nearly 40 percent found GenY to have poor grammar skills; Almost 30 percent found GenY to have a poor attitude, with 27 percent reporting these workers are "disrespectful and inconsiderate." In terms of GenY's IT habits, almost 40 percent found an increase in incidents involving IT etiquette, including the accessing of unauthorized company information.
- motivation to see a task to its completion;
- overall interaction skills, including courtesy and respect when interacting;
- listening and communication skills;
- appearance; and
- self-confidence and awareness.