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How SMBs Can Benefit from the Democratization of IT Outsourcing





  Table of Contents:
  1. How SMBs Can Benefit from the Democratization of IT Outsourcing
  2. From the Elite to the Masses
  3. To Outsource or Not to Outsource
  4. De-Risk Yourself

IT outsourcing has been known for high-ticket consulting jobs where IT bodies from overseas are used for projects. Once the Fortune 500's playground, IT outsourcing is now being used by small and midsize businesses to build e-commerce sites, use mobile applications to lure customers or integrate open-source tools into tech support. Here, Knowledge Center contributor Srinivas Balasubramanian explains how small and midsize businesses can benefit from the democratization of IT outsourcing.

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How SMBs Can Benefit from the Democratization of IT Outsourcing - De-Risk Yourself
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Guideline No. 3: De-risk yourself

Outsourcing is a people-intensive business where macroeconomic changes, such as exchange rates, can significantly affect profitability. Since you do not want to be working with a company that can disappear overnight and leave your project in the lurch, look for a company with at least 500 employees. This is a good metric to ensure that the vendor has enough cushion to survive turbulent times.

Make sure that the vendor you choose has enough experience in dealing with a variety of projects. The experience that comes with handling many projects helps. Look out for the technology DNA! A vendor who is aware of the latest technologies and does innovative work will be the best bet.

IT smarts at your beck and call

Democratization of outsourcing means having IT smarts at your beck and call. Today, working with offshore outsourcers is not only possible but financially beneficial for SMBs. In the shift away from a deep-pocket luxury, outsourcing partnerships have become an accessible, profitable foundation for simply doing good business.

Whether you're looking to outsource a simple enhancement to an existing Website or a turnkey initiative, a nimble firm that facilitates budget-friendly, innovative solutions using the best of new—and proven—technologies can be the path to successful business.

Srinivas Balasubramanian is Chairman and CEO of Photon Infotech. Before Photon, Srinivas was a senior vice president at Webmethods. Prior to that, Srinivas was founder, president and CEO of Infravio. Srinivas served in various capacities at Infravio, initially responsible for raising the initial institutional venture capital round. Thereafter, Srinivas served as chief strategist of the company, driving the company to a thought leadership position in the emerging Web Services and SOA market until Infravio’s ultimate sale to Webmethods, which he architected. Srinivas has an MBA from the prestigious Indian Institute of Management (IIM), Calcutta and is a graduate from Birla Institute of Technology and Science (BITS), Pilani. He can be reached at srinivas@photoninfotech.com.



 
 
>>> More IT Management Articles          >>> More By Srinivas Balasubramanian
 

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