ING Signs $1B Multisourcing Agreement

By Stan Gibson  |  Posted 2006-07-05 Print this article Print

The Dutch financial institution announces a workplace services deal with a group of four companies, including Accenture.

Dutch financial institution ING and a group of outsourcing providers have agreed to a $1 billion, five-year deal covering workplace services for INGs banking and insurance operations in the Netherlands and Belgium. ING Group, based in Amsterdam, Netherlands, provides banking, insurance and asset management in over 50 countries. Learn the keys to successful management in Jeff Angus Management by Baseball, "the book Tom Peters wished hed written." Click here.
Under a memorandum of understanding, Accenture, Atos Origin, Getronics and KPN will provide installation, maintenance and support for desktops, laptops, printers and telephones, according to an ING statement.
Approximately 490 workers in the Netherlands and approximately 60 workers in Belgium will be transferred to the providers. The memorandum is expected to be finalized by the end of 2006. Click here to read about Dutch bank ABN AMBROs multisourcing moves. The deal is part of INGs efficiency initiatives, announced in 2005 by ING Group, which have the goal of reducing costs by approximately $585 million annually. In total, about 2,200 workers will be transferred to outsourcing partners under the strategy. In 2003, ING outsourced IT infrastructure services to IBM Global Services in a $600 million, seven-year deal. In a major multisourcing deal announced in the fall of 2005, Dutch banking rival ABN AMRO signed a $2.24 billion deal with several outsourcing providers. IBM Global Services got the IT infrastructure piece of that deal, with Tata Consultancy Services, Infosys, Patni and Accenture divvying up the application development work. Check out eWEEK.coms for the latest news, reviews and analysis on IT management from
Stan Gibson is Executive Editor of eWEEK. In addition to taking part in Ziff Davis eSeminars and taking charge of special editorial projects, his columns and editorials appear regularly in both the print and online editions of eWEEK. He is chairman of eWEEK's Editorial Board, which received the 1999 Jesse H. Neal Award of the American Business Press. In ten years at eWEEK, Gibson has served eWEEK (formerly PC Week) as Executive Editor/eBiz Strategies, Deputy News Editor, Networking Editor, Assignment Editor and Department Editor. His Webcast program, 'Take Down,' appeared on He has appeared on many radio and television programs including TechTV, CNBC, PBS, WBZ-Boston, WEVD New York and New England Cable News. Gibson has appeared as keynoter at many conferences, including CAMP Expo, Society for Information Management, and the Technology Managers Forum. A 19-year veteran covering information technology, he was previously News Editor at Communications Week and was Software Editor and Systems Editor at Computerworld.

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