IT Workers Satisfied in 2009, but Most Felt Underpaid
More than two-thirds of techies felt fine with their jobs last year. However, less than half of tech workers saw raises, most want to be paid better, and certification in IT and business help raise salaries.It is still mostly about the money for information technology workers, according to a 2010 skills and salary study from Cary, N.C.-based technology-training provider Global Knowledge, but it is not everything when it comes to job satisfaction. Global Knowledge, in partnership with TechRepublic, surveyed more than 19,500 technology workers and captured over 90 percent of respondents from individuals working in the United States and Canada, making it one of the largest annual studies on skills and salary specific to IT.
IT job satisfaction in 2009 was 70 percent, with more than 40 percent reporting they were "extremely" or "very" satisfied with their jobs. Considering the year that was the Great Recession, these numbers speak to a technology work base that learned to accept where things were and adapted accordingly. Having a competitive salary does make 88 percent of workers feel satisfied, but take a close look at the softer attributes contributing to job satisfaction: 82 percent want to be recognized for work performed; 78 percent expect solid work-life balancing opportunities; 80 percent expect opportunities to increase skills; 79 percent want comprehensive benefits; 74 percent expect job security; and 51 percent want opportunities for promotions.
"Overall, professionals who had earned an IT or project management certification during the last five years earned an average of $5,242 more than their counterparts ($85,628 vs. $80,386). ... However, salary is not determined solely by training or certification. Other variables have significant impact. One of those is tenure in the profession. Two-thirds of all respondents took some form of training in the last year. That percentage was consistent across tenure groups, indicating that the benefits of training are clearly visible across career stages. "Does the type of training one receives make a difference? Again, the answer is 'yes.' After controlling for tenure, respondents who took only IT training had lower average salaries than their counterparts who did not take training in the prior year ($74,025 vs. $80,130). However, if the respondent also took some form of project management or business-related training ... in addition to his or her IT training, that deficit reversed ($86,021 vs. $80,130)."To read the full study, go here (registration required).