Its Just Business, Personalized

 
 
By eweek  |  Posted 2007-10-29 Email
 
 
 
 
 
 
 
 
 

AMR Research president and CEO, Tony Friscia, and research director Rob Bois discuss how Web 2.0 technologies such as wikis, blogs and social networks are changing the face of customer management.


 



 
Its Just Business, Personalized
AMR Research president and CEO, Tony Friscia, and research director Rob Bois discuss how Web 2.0 technologies such as wikis, blogs and social networks are changing the face of customer management.

Hosts: Tony Friscia

Length: 00:11:56

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