Leveraging Presence to Speed Business Processes

By eweek  |  Posted 2010-07-28 Email

Most organizations have formal business processes for handling everything from approving vacation days to authorizing purchasing agreements. In many cases, these processes are automated where electronic documents are routed to the correct person based on pre-set policies. This video will discuss how such common processes can be refined and optimized by introducing an element of presence awareness to ensure the right person is available as critical documents and multi-step tasks flow through an organization.

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