"RFID can give you a lot of data on whats happening. The data isnt very useful unless you put it into a (supply chain) system, Banker said. However, Banker still believes that RFID is going to help supply chain technology sales in this market, according to Banker. Best Buy is taking baby steps into RFID. Click here to read more."Everybody in retail is up against Wal-Mart, a company that competes mostly on the basis of price. BestBuy, Circuit City, and other retailers are trying to use customer-centricity to outservice Wal-Mart," he said. "We were able to peek ahead and see that the market was headed toward Web services for integration," he added. Grandinetti agrees that industry is now headed toward RFID. But he thinks adoption of the wireless tracking technology will be very gradual. "We are supporting RFID in our software products. Any vendor worth his salt will do the same. But vendors shouldnt over invest in RFID, either. The retail industry is still in a mode where companies are experimenting with RFID, at best," Grandinetti said. Check out eWEEK.coms Supply Chain Management & Logistics Center for the latest news and analysis of enterprise supply chains.
For his part, Grandinetti attributed the decade-old Yantras revenues in the SCM/L market to two main factors an unswerving focus on customer needs and an early move to Web services.