Readers Respond: The Knowledge Trek
Readers respond to the eWEEK editorial, "The Knowledge 'Trek.'"I agree with Peter Coffees philosophy that "fixing problems" needs to become a routine, managed process, rather than a crisis event (Peter Coffees Epicenters, "The Knowledge Trek," Aug. 8). But ... its not always that easy. What do you roll back when an application is failing for one set of users or performing badly on one server?
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