Recruitment Technology Drives Business Productivity: Report
Aberdeen researched nearly 300 companies to determine how well they were performing on the core business of human capital management.iCIMS, a provider of software as a service (SaaS) talent acquisition solutions for the small and midsize business (SMB) market, recently co-sponsored the Aberdeen Group's January 2012 "Human Capital Management Trends" report. In the study, Aberdeen found that best-in-class companies are using recruitment technologies to stimulate employee engagement, boost employee productivity and improve customer satisfaction. The report outlines how efficient talent-management processes drive measurable business improvements. Aberdeen researched nearly 300 companies to determine how well they were performing on the core business of human capital management, which includes finding, engaging and retaining talent. The report divided the 300 survey respondents into best-in-class (top 20 percent), industry average (middle 50 percent) and laggard (bottom 30 percent). At best-in-class companies, 81 percent of employees rated themselves as "highly engaged," 71 percent of positions had a ready-and-willing successor identified, and there was a 13 percent year-over-year improvement in hiring-manager satisfaction.
"Excellence in human capital management results from a combination of strategies, capabilities and enabling technologies," said Mollie Lombardi, co-author of the study and research director at the Aberdeen Group. "The Best-in-Class display a number of common core characteristics, one of which is an investment in world-class technology throughout most aspects of talent and workforce management."