Top 10 Lessons for IT Project Success
The key to project success is learning from what works as well as what doesn't work. Baseline has compiled a list of best practices drawn from nearly 240 case studies we've written in the last five years.The key to project success is learning from what works as well as what doesnt work . Baseline has compiled a list of best practices drawn from nearly 230 case studies weve written in the last five years. Lesson 1: Business processes should set the agenda, not technology. Toyota Motor is on track to pass General Motors and soon become the worlds largest automotive manufacturer. Technology plays an important role in Toyotas drive to the top, but the company never loses sight of what comes first: improving its manufacturing and business processes.
See: Toyotas Driving Force
Lesson 2: Biting the bullet and migrating off an older technology can pay off. R.L. Polk & Co., one of the largest providers of marketing data to automakers, wanted to retire its expensive batch-oriented mainframe system. It spent $20 million to form a new subsidiary that in 18 months developed a "data factory" built on a service-oriented architecture and Intel-based servers. The project let the company cut the head count of its data center operations group by 43%, and also saved money on hardware and software.
See: SOA Case Study: How R.L. Polk Revved Its Data Engine
See: AFLAC: Duck Soup
See: Cirque du Soleil: Juggling Act Lesson 5: Give customers what they want. Megachurches like the 25,000-member World Changers of Atlanta can look at their data and identify members, determine who contributes how much in donations, and track whos becoming discontent and may abandon ship. With a well-trained staff and the technology to track worshipper demographics and their shopping, prayer and volunteerism behavior patterns, World Changers can target products and services to its followers and keep its pews filled.
See: World Changers Church: Know Thy Customer Read the full story on Baseline: Top 10 Lessons for IT Project Success