Twelve Things IT Managers Should Resolve to Do - Make the Help Desk Proactive

 
 
By eweek  |  Posted 2008-01-02 Email Print this article Print
 
 
 
 
 
 
 
 
Here are 12 things that IT managers should resolve to do in 2008, one for every month of the new year.
 
 
 
Instead of waiting for job tickets to be opened by users with problems, send people out looking to resolve issues before they become problems.
Twelve Things IT Managers Should Resolve to Do - Make the Help Desk Proactive
 
 
 
 
 
 
 
 
 
 
 

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