HP to Resell, Support SuSE Linux

 
 
By Peter Galli  |  Posted 2003-06-26 Email Print this article Print
 
 
 
 
 
 
 

Agreement enabling HP to resell and support SuSE Linux Enterprise Server 8 on HP ProLiant and Itanium-based servers gives customers a single point of purchase, support and maintenance for SuSE Linux.

Hewlett-Packard Co. and SuSE Linux on Thursday will announce that they have entered into an agreement that allows HP to resell and support SuSE Linux Enterprise Server 8 on industry-standard HP ProLiant servers and HPs Itanium-based servers. This relationship provides customers with a single point of purchase, support and maintenance for SuSE Linux Enterprise Server 8 and makes SuSE Linux a preferred vendor for HP. Customers utilizing SuSE Linux Enterprise Server on HP servers will now also receive support from the HP services and support organizations backed by SuSE engineering and product maintenance teams. While HP will resell, market and support the new SuSE Linux Enterprise Server 8 on industry-standard HP ProLiant servers, it is collaborating with SuSE on the road map for HPs Itanium-based servers.
SuSE Linux Enterprise Server 8 for the Intel Itanium 2 processor is available directly from SuSE.
C.J. Coppersmith, HPs director of Linux strategy, told eWEEK that enterprise customers want a seamless support and buying experience and do not want to deal with multiple vendors in this regard. "Working with SuSE, we can help them extend their reach globally and in the enterprise. The industry is currently primarily being driven by cost reduction and users moving away from a hardware lock-in with a particular vendor. Were following the needs of our customers, and that means providing commodity hardware," he said. Uwe Heine, a spokesman for SuSE Linux, told eWEEK that the agreement enables easier ordering and a greater optimization of the hardware and the software. "This HP commitment enables us to get our product out on a global basis and have a single point of contact with HP for all the support that a global organization like HP can bring to this," he said.
While customer technical support will depend on the support agreements customers have with the vendors, HP traditionally deals with level one and two support while SuSE deals with level three support, he said.


 
 
 
 
Peter Galli has been a financial/technology reporter for 12 years at leading publications in South Africa, the UK and the US. He has been Investment Editor of South Africa's Business Day Newspaper, the sister publication of the Financial Times of London.

He was also Group Financial Communications Manager for First National Bank, the second largest banking group in South Africa before moving on to become Executive News Editor of Business Report, the largest daily financial newspaper in South Africa, owned by the global Independent Newspapers group.

He was responsible for a national reporting team of 20 based in four bureaus. He also edited and contributed to its weekly technology page, and launched a financial and technology radio service supplying daily news bulletins to the national broadcaster, the South African Broadcasting Corporation, which were then distributed to some 50 radio stations across the country.

He was then transferred to San Francisco as Business Report's U.S. Correspondent to cover Silicon Valley, trade and finance between the US, Europe and emerging markets like South Africa. After serving that role for more than two years, he joined eWeek as a Senior Editor, covering software platforms in August 2000.

He has comprehensively covered Microsoft and its Windows and .Net platforms, as well as the many legal challenges it has faced. He has also focused on Sun Microsystems and its Solaris operating environment, Java and Unix offerings. He covers developments in the open source community, particularly around the Linux kernel and the effects it will have on the enterprise.

He has written extensively about new products for the Linux and Unix platforms, the development of open standards and critically looked at the potential Linux has to offer an alternative operating system and platform to Windows, .Net and Unix-based solutions like Solaris.

His interviews with senior industry executives include Microsoft CEO Steve Ballmer, Linus Torvalds, the original developer of the Linux operating system, Sun CEO Scot McNealy, and Bill Zeitler, a senior vice president at IBM.

For numerous examples of his writing you can search under his name at the eWEEK Website at www.eweek.com.

 
 
 
 
 
 
 

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