Help Is on the Way for Project-Based Open-Source Apps
Web-based service matches software users with the expertise they need when there is no corporation behind the software.Getting support for project-based open-source applications often requires a hobbyists enthusiasm to get results. Since the focus of IT managers is on minimizing daily operations costs, having a hobbyist on staff isnt likely to be very appealing. There is an effort under way to solve this problem. I found findopensourcesupport.com while researching an open-source network management tool called Nagios. The findopensourcesupport site is like a dating service that matches organizations that use open-source software with individuals and businesses that offer consulting and contract support.
When I did a very general search for support providers in any country in North America that provided support by phone, in any price range, I got 167 hits. The simple search request easily let me focus on a particular project, price and supplier (whether individual or business). The search also let me find support options ranging from a person on-site to support offered only via an e-mail list.