Audio Bolsters Web-Based Conferencing Services
The addition of audio capabilities to Genesys Meeting Center, Interwise ECP Connect, Netspoke Conferencing Hub and Raindance Meeting Center provide businesses with more sophisticated collaboration options.Recent updates to services from Genesys Conferencing Inc., Interwise Inc., Netspoke Inc. and Raindance Communications Inc. provide companies with more-sophisticated Web-based conferencing and collaboration options. For this review, eWEEK Labs tested products that offer fully integrated audio conferencing in their Web conferencing application and have been updated recently. Our tests show that all four servicesGenesys Meeting Center, Interwise ECP Connect, Netspoke Conferencing Hub and Raindance Meeting Editionshare core capabilities and generally deliver a good set of collaboration tools. Netspoke Conferencing Hub stood out in tests as being both easy to manage and use and earned an eWEEK Labs Analysts Choice award. This market has changed dramatically in the past six months, as more Web conferencing services have been introduced from vendors new to the market, such as Citrix Systems Inc., and from vendors of other kinds of collaborative services, such as Intranets.com Inc.
Ultimately, the biggest opportunity for both newcomers and the providers of the services reviewed here is to distinguish themselves based on price. While usability and administration can make a difference, theres not a huge delta in these areas from product to product. However, costand pricing flexibilitycan differ substantially.
Click here to read the review of Interwises ECP Connect.
Click here to read the review of Netspoke Conferencing Hub.
Click here to read the review of Raindance Meeting Edition. Technical Analyst Michael Caton can be reached at email@example.com. Check out eWEEK.coms for more on IM and other collaboration technologies.