IBM Partners Prep for Social Business at Lotusphere 2012

 
 
By Darryl K. Taft  |  Posted 2012-01-15 Email Print this article Print
 
 
 
 
 
 
 

At Lotusphere 2012, IBM will host a slew of its partners that have jumped into the social business market, supporting a burgeoning ecosystem around IBM's major social business play.

ORLANDO, Fla.-With IBM's Lotusphere 2012 conference kicking off with JumpStart sessions on Jan. 15, IBM partners are gearing up to showcase their wares and show attendees how their products and services run on or integrate with IBM's Lotus technology.

Lotusphere, IBM's social, collaboration and community event that is being held here Jan. 15-19, is slated to be a social business showcase for IBM and its partners. One such partner, Perficient, an information technology consulting firm and an Associate-level sponsor and a Social Business Makeover sponsor, will present on social Web experience at the conference

As social business gains momentum, organizations must transform the way they approach integrating social media into their business processes, analytics and communication tools while maintaining a positive experience for the end user-employees, partners and customers. Perficient experts Mike Porter, principal, Portal Solutions, and Glenn Kline, technical director, Portal Solutions, will present a session titled "Practical Approaches to Successful, Social Web Experience Solutions." In their session, Porter and Kline will provide tips and real-world examples of delivering exceptional Web experiences with the end user in mind, allowing for a greater sense of community and more powerful collaboration.

"We're thrilled to again contribute to Lotusphere-IBM's premier annual event for social business and collaboration experiences," said John Jenkins, vice president of Perficient's IBM Business Group, in a statement. "Social business is no longer just a buzzword. As companies strive to improve worker productivity and drive innovation, more are turning to social business as a way to offer collaboration, communications and learning opportunities for their employees. Perficient partners with organizations to help navigate the social landscape, and design and implement the right technologies, whether it is CMS, portals or e-commerce solutions, to foster social interactions and realize more significant results."

Additionally, Perficient partner and client Premier, a health care performance improvement alliance serving more than 2,500 hospitals and 80,000 additional health care sites, will discuss how social business is impacting the health care industry. Premier's Chief Technology Officer Denise Hatzidakis will present a session titled "Saving Money and Lives: Social Business Turns Information Into Actionable Insight."

"Today's health care organizations are challenged with immense amounts of data and the need to make it available, insightful and actionable to the right people at the right time," Hatzidakis said in a statement. "We're pleased to have the opportunity to discuss how, in partnership with Perficient and IBM, we've developed an integrated performance platform, which leverages several IBM technologies to help providers and patients collaborate to make faster, better decisions that can save lives and reduce costs."

During Lotusphere, Perficient experts will be on hand to discuss key technology solutions and services, including portals, collaboration, content management, business process management (BPM), service-oriented architecture (SOA)/integration, data warehouses, business analytics and enterprise content management (ECM) for major industries such as health care, financial services and retail. Visitors can also learn how Perficient's social business solutions, which leverage IBM social and collaboration technology, help companies increase productivity by giving employees quick and easy access to the resources needed to do their jobs. In addition, Perficient will sponsor IBM's Social Business Makeover, highlighting its innovative Social Business Bootcamp offering in the Social Business Makeover Pavilion.

Also at Lotusphere, VSee is announcing it will release a plug-in for IBM Sametime that allows for one-click Web video calling. Unlike the Skype plug-in for Facebook, VSee is secure and includes HD group video chat and application sharing features.

One of the themes of Lotusphere 2012 is using collaboration solutions to make enterprises more agile and social. VSee is a collaboration tool based on Stanford University human factors research that creates a more social customer experience and accelerates relationship building in the sales workflow. VSee is designed to convey and increase trust in teams and with customers. Enterprises can embed a simple VSee Web plug-in on their Websites, and VSee will then link with IBM Sametime on the back end.

Created by the co-author of the Extensible Messaging and Presence Protocol (XMPP) video standard, Milton Chen, VSee is a managed, secure peer-to-peer group video chat and application sharing software. It enables HD telepresence video to run over standard Windows and Mac laptops even when the network is poor. This has allowed IBM to deploy VSee globally to more than 50 countries and 5,000 users-VSee performs exceptionally well in IBM China.

"Lotusphere 2012 is the perfect venue to release VSee Web video calling. Enterprises are becoming more social, and VSee brings a live face to the sales workflow," said Chen, who is CEO of VSee, in a statement.

VSee is free for commercial and government use without support. Supported VSee starts at $10 per user per month. VSee customers include the U.S. Congress, Navy SEALs and NASA; investors include Salesforce.com.



 
 
 
 
Darryl K. Taft covers the development tools and developer-related issues beat from his office in Baltimore. He has more than 10 years of experience in the business and is always looking for the next scoop. Taft is a member of the Association for Computing Machinery (ACM) and was named 'one of the most active middleware reporters in the world' by The Middleware Co. He also has his own card in the 'Who's Who in Enterprise Java' deck.
 
 
 
 
 
 
 

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