IBMs Unified Communications and Collaboration Quest - Build vs. Buy
IBM acquired WebDialogs in August to flesh out its UCC strategy. Mills said IBM may make incremental acquisitions to improve integration with other products or platforms. However, the bulk of the portfolio is in place to lead IBM into the future of UCC.
IBM on March 10 pledged to spend $1 billion on UCC (unified communications and collaboration) technologies, which to this point for Big Blue includes splicing corporate instant messaging software with VOIP (voice over IP) software to get Lotus Sametime. The investment will be in technology, products and services to help IBM fortify its position in the market versus Microsoft, Cisco, Nortel and others. eWEEK attended a small press briefing in Somers, N.Y., and found the following. By Clint Boulton