Is E-Mail Becoming the New Snail Mail?
AOL survey shows how the 13-to-21 crowd will make IM the favorite Internet communique.The instant message appears to be catching up to e-mail as the favored way to communicate using the Internet, suggests a new survey conducted by America Online. Of the 4,000 people interviewed by America Online, a subsidiary of Time Warner Inc., a quarter of them preferred IM, the electronic messages that appear unprompted on a computer screen, over using e-mail. Some 15 percent America Online surveyed in 2004 favored IM.
The instant messages growing popularity has had its price, particularly the attention of hackers. Internet security companies report a steady rise in viruses and other Internet-borne malevolence targeting IM.