We liked the flexibility of Jabbers Jabber XCP and Jabber client. The platform provides gateways to AOL and SIP/SIMPLE IM servers, and companies that deploy Jabber can extend the system to mobile platforms such as Windows Mobile- and Symbian OS-based smart phones. We also appreciated the extremely high degree of control we had over server configuration, although it does require a certain degree of sophistication on the part of the administrator. While the management interface is powerful, it isnt as well-organized nor as well-documented as we would have liked. Administrators can forgo the Web-based console entirely and configure the server via the command line.
Jabber doesnt have a simple built-in compliance management interface. Although administrators can do much from the console in terms of creating boundaries and monitoring communications, companies in heavily regulated industries will still need a third-party compliance tool.
For companies looking for more collaboration than just one-on-one or group chat, Jabber provides integration points with Adobe Systems Acrobat Connect Professional (formerly called Breeze), Cisco Systems Unified MeetingPlace and WebEx Communications Meeting Center.
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Overall, Jabber XCP has good tools for remote client management and for managing users either through Jabbers own directory, through LDAP or through AD.