By Michael Caton  |  Posted 2006-11-06 Print this article Print

We liked the flexibility of Jabbers Jabber XCP and Jabber client. The platform provides gateways to AOL and SIP/SIMPLE IM servers, and companies that deploy Jabber can extend the system to mobile platforms such as Windows Mobile- and Symbian OS-based smart phones.

We also appreciated the extremely high degree of control we had over server configuration, although it does require a certain degree of sophistication on the part of the administrator. While the management interface is powerful, it isnt as well-organized nor as well-documented as we would have liked. Administrators can forgo the Web-based console entirely and configure the server via the command line.

Overall, Jabber XCP has good tools for remote client management and for managing users either through Jabbers own directory, through LDAP or through AD.

Jabber doesnt have a simple built-in compliance management interface. Although administrators can do much from the console in terms of creating boundaries and monitoring communications, companies in heavily regulated industries will still need a third-party compliance tool.

For companies looking for more collaboration than just one-on-one or group chat, Jabber provides integration points with Adobe Systems Acrobat Connect Professional (formerly called Breeze), Cisco Systems Unified MeetingPlace and WebEx Communications Meeting Center.

Next page: Evaluation Shortlist: Related Products.


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