A Holding Space in the Cloud
In the course of offering Clearspace as an on-premise solution, Lawrence said Jive realized that some customers had to e-mail an article or document to partners who didn't use Clearspace, meaning they had to move content from their Clearspace wiki outside the firewall. To assuage this pain point, Jive is now letting users securely share documents with partners and customers outside the firewall through a hybrid on-premise/SAAS tool powered by the XMPP (Extensible Messaging and Presence Protocol), which is used by Twitter and Jive's own OpenFire and Spark chat platforms.IDC's Happe said the ability to expose a piece of content to someone outside the company firewall is valuable because it allows, for example, a marketing director to share a project with a contractor or agency without having to keep track of it via e-mail. Jotlet calendar sync acquired Jive on April 4 also acquired Texas-based Jotlet, essentially to add the startup's calendaring technology to the Clearspace platform. Jotlet offers a calendar API, allowing programmers to synchronize Jotlet with calendars from Microsoft Outlook and Google Calendar, meeting one of users' major requirements. Finally, Clearspace 2.0 integrates with Microsoft's popular SharePoint platform to allow users to publish content to and access files from SharePoint servers. With Clearspace 2.0, Jive expects to have a banner year in 2008, eclipsing even the success of 2007, when it added nearly 800 customers and boosted sales 325 percent as enterprises began to warm to social collaboration. Jive customers include EMC, John Deere and Sony Electronics. Jive's Clearspace competes with SharePoint, as well as Google Apps and wiki solutions from Jive, Atlassian Software and SixApart. With the new features, the company is moving closer to SharePoint in terms of completeness of features. Indeed, Google Apps does not boast project management or blended on-premise and SAAS tools, while the wiki providers are limited in scope.
Documents are moved and mirrored in a temporary holding space in the cloud, where external users who don't even use the Clearspace application can make changes.