Polycom Introduces New IP Phones

By Matthew Hicks  |  Posted 2002-03-28 Print this article Print

A new IP desktop phone from Polycom includes easier access to common telephony features and supports Cisco's IP telephony architecture.

Polycom Inc. on Thursday introduced a new IP desktop phone that includes easier access to common telephony features and supports Cisco Systems Inc.s IP telephony architecture. The SoundPoint IP 500CS phone is based on open standards and supports Ciscos AVVID (Architecture for Voice, Video and Integrated Data) platform and CallManager IP telephony system. It is the second in a line of IP phones to come from Polycom, of Milpitas, Calif., since last year. Among the features is one-button access to common telephony services such as transfer, hold, conferencing and redialing. That access is available whether a company has fully switched to IP telephony or is in transition from traditional PBXes. The phones display also allows for call status information and control information from CallManager, as well as supports access to directories and emerging XML applications.
"Users will find the phone familiar and easy to use, yet will have access to a host of new features and functionality beyond that of traditional PBX phones," said Sunil Bhalla, senior vice president and general manager of voice communications at Polycom, in a statement.
The SoundPoint IP 500CS includes 11 feature keys, four content-sensitive soft keys and a message indicator. It also has a feature to automatically check for and download updates to Cisco CallManager. In independent testing, the phone has been verified to interoperate with Cisco CallManager, Polycom officials said. Along with Cisco AVVID and CallManager, the phone supports other IP telephony systems through standards such as Session Initiation Protocol, H.323 and Media Gateway Control Protocol. The standard price for SoundPoint IP 500CS is between $375 and $395 per phone.
Matthew Hicks As an online reporter for eWEEK.com, Matt Hicks covers the fast-changing developments in Internet technologies. His coverage includes the growing field of Web conferencing software and services. With eight years as a business and technology journalist, Matt has gained insight into the market strategies of IT vendors as well as the needs of enterprise IT managers. He joined Ziff Davis in 1999 as a staff writer for the former Strategies section of eWEEK, where he wrote in-depth features about corporate strategies for e-business and enterprise software. In 2002, he moved to the News department at the magazine as a senior writer specializing in coverage of database software and enterprise networking. Later that year Matt started a yearlong fellowship in Washington, DC, after being awarded an American Political Science Association Congressional Fellowship for Journalist. As a fellow, he spent nine months working on policy issues, including technology policy, in for a Member of the U.S. House of Representatives. He rejoined Ziff Davis in August 2003 as a reporter dedicated to online coverage for eWEEK.com. Along with Web conferencing, he follows search engines, Web browsers, speech technology and the Internet domain-naming system.

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