WebEx Builds Compliance into Web Conferencing

By Matthew Hicks  |  Posted 2005-06-23 Print this article Print

The provider of online meetings launched the WebEx Retention Solution, an add-on service targeted to financial service companies wanting to record and archive meeting sessions.

Compliance issues are moving beyond e-mail as providers of other collaboration technologies begin to address the growing need for companies to store and track online communication. This week, Web conferencing was the latest to join the compliance fray. WebEx Communications Inc. on Wednesday launched a new option for its online meeting applications that allows companies to automatically store and transfer saved conferencing sessions in archiving systems. Called the WebEx Retention Solution, the service is targeted to financial services companies, which are facing a range of requirements to save electronic communications from the Securities and Exchange Commission and laws such as Sarbanes-Oxley, said Doug Louie, senior industry manager for financial services at WebEx.
"We recognized that [compliance] will become an increasing burden for these companies," Louie said.
Click here to read more about the e-mail compliance issues facing enterprises. WebExs compliance service can retain meetings, chat sessions, data, audio and logins across applications on its MediaTone Network. The saved communications then can be indexed for searching and delivering to WORM-based archival systems, said Santa Clara, Calif.-based WebEx. To run the WebEx Retention Solution, customers pay for an additional seat in online meetings. That seat acts as the recorder of session information, Louie said. WebEx has 23 of the top 30 financial services companies using its Web conferencing applications, and a top 10 investment bank is already using the WebEx Retention Solution, Louis said. Check out eWEEK.coms for more on IM and other collaboration technologies.
Matthew Hicks As an online reporter for eWEEK.com, Matt Hicks covers the fast-changing developments in Internet technologies. His coverage includes the growing field of Web conferencing software and services. With eight years as a business and technology journalist, Matt has gained insight into the market strategies of IT vendors as well as the needs of enterprise IT managers. He joined Ziff Davis in 1999 as a staff writer for the former Strategies section of eWEEK, where he wrote in-depth features about corporate strategies for e-business and enterprise software. In 2002, he moved to the News department at the magazine as a senior writer specializing in coverage of database software and enterprise networking. Later that year Matt started a yearlong fellowship in Washington, DC, after being awarded an American Political Science Association Congressional Fellowship for Journalist. As a fellow, he spent nine months working on policy issues, including technology policy, in for a Member of the U.S. House of Representatives. He rejoined Ziff Davis in August 2003 as a reporter dedicated to online coverage for eWEEK.com. Along with Web conferencing, he follows search engines, Web browsers, speech technology and the Internet domain-naming system.

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