Yahoo Business Messenger Bears Some of the Burden
Yahoo Inc.'s Yahoo Business Messenger 2.0 service is a well-designed combination of service and software that minimizes some of the overhead of instant messaging.Yahoo Inc.s Yahoo Business Messenger 2.0 service is a well-designed combination of service and software that minimizes some of the overhead of instant messaging. Priced at $30 per user per year, Yahoo Business Messenger delivers good value for companies that dont want to invest in an IM infrastructure. Theres a good deal to like in the product, including very granular control of client features from a Web-based administration console and integration with existing company directories. That directory integration comes at some additional cost, however, and companies will need to allocate IT resources to running the Java-based administration Web server on-site. (By years end, Yahoo will introduce a fully hosted version of the service.)
Yahoo manages the service by provisioning accounts for users against a domain namethat is, against the address convention of email@example.com. Companies manage users via a Web-based administration console that synchronizes Yahoo accounts against the companys LDAP directory.