Yahoo Focuses on Enterprise for IM
At the IM Planet Expo, Yahoo Wednesday announced a forthcoming messaging SDK that will enable better integration into business apps.SAN JOSEJust as enterprises begin to standardize their employees use of instant messaging, major IM networks and software providers are working on the next stepbetter integration of messaging with enterprise applications and systems. Speaking on Wednesday at the Instant Messaging Planet Fall 2003 Conference and Expo here, Steve Boom, senior vice president for Yahoo Inc.s enterprise solutions group, said the company plans to provide a software developers kit early in the first quarter of 2004 to help enterprises better connect its Yahoo Business Messenger into their business processes. Even as Yahoo pushes more integration with enterprise applications and systems, Boom said that for now the main concern for enterprises is managing and securing the use of IM and looking to select a standard platform. He expects enterprises to start paying closer attention to integration late next year.
"At the end of the day, youre not going to go into a business process solution without knowing that you are solving your person-to-person communication problem as well," Boom said.