A report from AMI Partners predicts long-term growth for smartphones, 3G networks and VOIP capability in the APAC region, consisting of Australia, Japan and Korea.
Small business owners in Australia, Japan and Korea are
seeing continued growth of voice over IP and triple play services, strong competition
among 3G mobile operators in their telecommunications sector markets and the uptake
of fiber-to-the-premises services, according to a report from research firm Access Markets International Partners.
The report also noted big strides have been taken in
developing digital and mobile broadcasting, while small business owners in that
region have been gradually moving away from DSL services. The SMB (small to
mid-size business) telecom market for Australia, Japan and Korea (known
as the APAC region) was approximately $40 billion in 2008.
A majority of the total developed APAC SMB spend came from
Japan with VOIP and mobile data services making up for declines in legacy
service offerings. Korea SMBs accounted for the next largest opportunity,
driven by the growth of IP video telephony and WiMax development. As broadband
uptake for SMBs in Australia continues, 2008 saw a major shift from basic
access to VOIP and hosted services being adopted by SMBs, the report said. Gina Luk, AMI's Asia-Pacific telecommunications and
networking research manager, said the aggregate opportunity of the APAC SMB
telecom market is shrinking primarily due to continued displacement in local
phone and long-distance service spending. "Nonetheless, there are substantial
growth areas; in order to be more productive in a mobile environment, firms migrate
to IP telephony and continue to adopt smartphones and data plans," she said.
"Video and Web conferencing are increasingly gaining traction as these are
driven by cost-cutting initiatives and the need to be more efficient and
collaborative." AMI listed Cisco, Avaya, Alcatel-Lucent, Nortel and NEC as
the key IP communications vendors in the developed APAC SMB market. The company
predicted their market success in this region will continue to be based on
shifting their customers' focus from voice features to the network
infrastructure supporting a mix of communications, including voice, data, text,
image and video.
"The developed APAC SMB telecom market also leads the
region's VOIP adoption with next generation IP communications systems
deployment that is moving further away from the old voice-centric model toward
a desktop applications-centric model that retains the client's server
structural design elements," said Luk. AMI also predicted as more workers travel either locally or internationally
there will be more occasion for workers to leave laptops in their
offices, and use mobile and smartphones, resulting in smartphones becoming a long-term, high-growth
category in the SMB market.