Online backup specialist Carbonite announced Carbonite Pro, a version of its
online backup service specifically designed for small to medium-size businesses.
The company, which is offering a free trial of the solution via its Website, uses
a tier-based system that charges customers a monthly fee for backup space.
Pricing starts at $10 a month for up to 20GB, with 300GB to 499GB of data
costing $250. Carbonite Pro is only available for Windows-based computers, the
company noted.
Carbonite claims it backs up data for more than 100,000 small businesses via
its Carbonite consumer product, which offers unlimited backup for $54.95 per
year per computer. With Pro, business files are encrypted before they leave employees'
computers, where they are stored offsite at the Carbonite data centers. If an
employee leaves the company, the administrator can disable his or her access to
backups.
There are no licensing, setup or per-computer fees. The data center
facilities offer RAID 6 technology, proprietary monitoring software and a
firewall using technology from Juniper Networks.
If disaster strikes, the Restore Wizard guides customers step-by-step to
recover lost or damaged files. Priority phone support, live chat and e-mail
support are also in place.
Carbonite Pro customers can also log into their accounts on CarbonitePro.com
from any computer with an Internet connection and download any file in their
backups. Administrators are able to use the dashboard to add users and other
administrators to their account; view the total storage summary and backup
status for all users; learn of any account alerts that signal unusual backup
activity; send users instructions for specific tasks such as reinstalling
Carbonite Pro; freeze backup activity for any user; prevent users from logging
into their accounts; delete users or specific computers; and reassign computers
to new users.
"Small businesses don't always do a very good job of backing up their
office computers," said Carbonite CEO
and co-founder David Friend. "So many of them have been turning to
Carbonite as a way to easily and inexpensively back up their laptop and desktop
computers. Now we have a version of Carbonite that incorporates everything that
these small-business users have been asking for: no per-PC fees, administrative
tools that are simple enough for any office manager to use, the ability to back
up external drives and priority support. Nobody wants to spend a lot of time or
money backing up computers, so we've made Carbonite Pro a simple and affordable
online backup service for businesses."
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