Kaseya Offers Upgraded SAAS Product Line
The company's Kaseya 2 (K2) family of products, which are all expected to be generally available in Q1 2010, include Kaseya Free, secure and free remote computer access and IT Toolkit, a user-friendly set of tools for remote access and troubleshooting.IT automation software specialist Kaseya announced the launch of Kaseya 2, its next generation line of products. Kaseya's upgraded solutions include SAAS (software as a service) and on-premises solutions. The SAAS products are designed to meet the needs and preferences of service providers offering remote support, troubleshooting and managed services, the SOHO (small office/home office) user and SMBs (small and midsize businesses), by providing affordable options on a subscription basis.
"Kaseya 2 is the result of feedback from thousands of customers and a growing demand in all market segments," said Gerald Blackie, CEO at Kaseya. "From the enterprise down to the home network, the need for IT systems management continues to grow. Kaseya is proud to offer a wide range of solutions tailored to meet the unique business and technical requirements of a growing and diverse user base."
Kaseya 2 also means the debut of applications that expand Kaseya's array of systems management modules. These include a configurable, policy-driven service desk that allows ITIL-based implementations, flow of incidents, problems and changes to help facilitate automation within the integrated platform, a Live Connect proprietary application that provides visibility of remote systems, including a video chat function, in the background, without interrupting a user's productivity and a discovery application that will find all IP-based systems and devices on networks along with basic SNMP monitoring of the devices.
"We're really excited about Kaseya 2," said Rob Leon, vice president at IT service and outsourcing company InhouseIT. "The new Live Connect feature is going to revolutionize endpoint management and support for everyone. Along with a new interface, added functionality and features, what we thought was great just got better."