Mitel UC Advanced Web and Mobile Portal provides remote access to corporate communications capabilities.
Unified communications software solutions specialist Mitel
unveiled its Freedom architecture, a single, cloud-ready software stream that
delivers an array of communications options for businesses looking to integrate
a voice solution into networks and applications.
Mitel also announced new supporting offerings and
capabilities including Mitel AnyWare, a cloud-based UC service; desktop
virtualization integration with VMware View; and expanded UC support for Google
Android, BlackBerry PlayBook and Apple iPad devices.
Mitel AnyWare is a cloud-based UC service that bundles
everything a typical business user needs, from IP handsets to long-distance
service, for an all-inclusive monthly per-user subscription fee. This service
delivers communications features, scalability and simplicity by eliminating the
need for customers to administer and maintain premises-based equipment.
The company said AnyWare could deliver up to 45 percent cost
savings per user when compared with premises-based solutions. AnyWare is
currently available from Mitel in the United
States with additional service providers
delivering Mitel-based hosted offerings globally.
To further strengthen Mitel's virtualization strategy, the
company announced it intends to expand its relationship with VMware to include
desktop virtualization. By combining Mitel's UC applications with VMware View,
the company said it hopes customers will be able to benefit from an integrated,
high-performance desktop experience.
"Businesses increasingly acknowledge the productivity
and efficiency benefits they can realize from properly serving their mobile and
dispersed work force," said Elka Popova, North American program director
of unified communications and collaboration for analyst firm Frost &
Sullivan. "Today, employees desire to be able to access a wide array of
collaborative communication tools, on any device of their choice, regardless of
their physical location. Mitel's Freedom architecture provides the necessary communications
and collaboration tools to support organizations looking to reduce costs,
increase productivity and improve employee satisfaction."
Hoping to support its strategy of enabling a consistent user
communication and collaboration experience anywhere, on any device, Mitel UC
Advanced Web and Mobile Portal provides remote access to corporate
communications capabilities such as managing presence and viewing corporate
contacts, call history and voice mail details from a mobile device or tablet.
Mitel is designing a UC Advanced Mobile client for Android
that leverages the capabilities of these devices to provide additional
enhancements such as location-based presence via GPS
or Bluetooth. This will be available the first half of 2011, according to a company
release. Mitel also plans enhanced integration of UC Advanced into iPad and
BlackBerry PlayBook devices.
"Mitel Freedom is the culmination of the strategy Mitel
put in place when it started to make the transition to IP-based communications
a decade ago," said Jim Davies, chief technology officer for Mitel.
"That strategy is that organizations favor a best-of-breed approach over a
walled garden infrastructure offered by other vendors. They want a solution
that fits their business model, not one that they have to force to fit. Freedom
architecture gives organizations the flexibility to choose the applications
they want to deploy, in the way they want to deploy it, and in a timeframe that
suites their specific needs."
Nathan Eddy is Associate Editor, Midmarket, at eWEEK.com. Before joining eWEEK.com, Nate was a writer with ChannelWeb and he served as an editor at FierceMarkets. He is a graduate of the Medill School of Journalism at Northwestern University.