RackSpace Offers Cloud Management Platform
The company said the service is ideal for companies wanting to transition to a cloud environment for on-demand availability.Hosting and cloud computing specialist Rackspace Hosting announced its managed cloud offering, Cloud Servers, which features a managed service level designed to provide businesses with proactive monitoring, troubleshooting and guidance on how to leverage cloud computing. Rackspace is expanding its Fanatical Support into the cloud by marrying its 24/7 managed service level with its scalable on-demand Cloud Servers offering. The company said the service offering is ideal for companies that want to transition to a cloud environment for on-demand availability, flexibility and scalability, but lack internal cloud expertise. In addition to the 24/7 core service level already provided on the Rackspace Cloud, its managed cloud will use dedicated teams to provide operating system support and application level support, as well as guidance on how to leverage the cloud. A company release noted that dozens of companies participated in Rackspace's Beta program.
Travis Sitzlar, CTO of World Triathlon Corp., organizer of the Ironman races, and a Rackspace Cloud beta customer, said his corporation manages the marketing, athlete tracking and live event coverage of each Ironman race, and has fluctuating business needs throughout the year. "The managed cloud is ideal for us because we have traffic peaks during race times and significantly less demand when there are fewer events occurring," he said. "The cloud environment is perfect for us, as we can take advantage of scaling up and down throughout the year, but we could not do it without the support from Rackspace. The managed service is critical to us because Rackspace provides us with professional insight on how to best use the cloud environment while also helping to ensure that issues are proactively resolved, so we can focus on producing the best Ironman events."