The company offers three deployment models of OpenScape Office Version 3 for midmarket companies.
Communications announced updated deployment options for its all-in-one,
IP-based unified communications and collaboration solutions to help small and
midsize businesses simplify collaboration and mobility.
Available through the
company's network of reseller partners, OpenScape Office version 3 aims to help
mobile workers and those in separate locations stay connected by a complete UC (unified communications)
solution for SMBs, including voice and conferencing services, presence, mobility,
social networking and multichannel contact-center capabilities.
Using the latest release of
OpenScape Office, mobile workers have access to UC tools on mobile devices
designed to help them stay closer to business contacts while on the road or in
separate locations. Presence and messaging are now also "federated," or
interoperable, across OpenScape Office and Google through an open industry
standard XMPP interface.
"The requirement to enhance
reachability for better customer and partner interactions, and more efficient
internal processes, is as critical for SMB organizations as large enterprises-if
not more so," said Jeremiah Caron, vice president, analysis, at research
firm Current Analysis. "Therefore, their communications systems must be
capable of handling multiple sites and mobile workers seamlessly to drive
fundamental business requirements and objectives, such as a high level of
customer service and, of course, growth."
OpenScape Office offers
three deployment models, including OpenScape LX, Office MX and Office HX. The
first is an all-in-one software-based UC solution for up to 500 users, designed
to run on a single server and featuring UC, IP-telephony software, multisite
networking with LX and MX systems and virtualization capabilities.
"With rising customer
service expectations, increasing reliance on advanced communications
technologies and the continued push toward mobility, SMBs are looking toward a
solution like OpenScape Office V3 [version 3] to maintain their competitive
advantage," said Chris Hummel, president of North America and CMO of
Siemens Enterprise Communications. "The new deployment models offered in
OpenScape Office V3 allow our channel partners to enable SMBs with greater
flexibility and scalability to customize a UC deployment to their unique
Office MX is an all-in-one
UC platform for up to 150 users and combines UC, IP-telephony software, PSTN
connectivity and multisite networking with MX and LX systems, while Office HX
supports the converged SMB communications platform HiPath 3000. OpenScape
Office V3 and its deployment models will be available through Siemens' channel
partners during the April-May timeframe of 2011, according to a company
"OpenScape Office V3 uniquely
simplifies communication allowing multisite offices to operate as one system
which always allows you to know the availability of colleagues across office
locations-and the best way to reach them," said Sam Wood, vice president
of sales and business development, Innovative Technology Group. "Available via
a single Extended UC Domain, multisite networking supports companies with up to
500 users in a single location and up to 1,000 users in multisite environments.