At the heart of Sprint Biz 360 is Phone Connect, an office phone service that comes without the need for a landline service.
Sprint has announced Biz
360, a series of communication services aimed at small and midsize businesses.
Biz 360's tailored communications packages are available now with phones and
applications and unique support from care advocates to help midmarket companies
implement solutions.
Biz 360 includes wireless
phone solutions, fixed and mobile connectivity solutions, productivity
solutions that let employees do more from more places. It also has affordable
prices and specialized plans-such as Sprint's "Business Freedom" plans-designed
to give businesses contract flexibility, pooling options and cost savings
At the heart of Sprint Biz
360 is Sprint Phone Connect, an office phone service that comes without the
need for a landline service. Sprint Phone Connect, available Aug. 11, lets
small businesses unplug their wireline and plug into Sprint's nationwide 3G
wireless network. Customers can also port their phone numbers to Sprint and
replace their existing home or office landline-based service, subject to
coverage area. Small businesses can also save money by combining the Sprint
Phone Connect device with the Sprint Phone Connect plan for unlimited local and
long distance calling on the Sprint network.
"Our small business
customers have made it clear: small business solutions-beyond cell phones-are
notoriously complicated. Small Business owners don't want to spend time
navigating a myriad of communications options; they want to focus on their
business and their customers," said Judy Train, vice president of small
business and alternate channels for Sprint. "What small businesses want is for
a carrier to pull together the solution pieces into a coherent package that's
easy, flexible, understandable and affordable. That's our intent with Sprint
Biz 360."
Sprint has both permanent
and temporary solutions to keep small businesses connected and productive,
including the MiFi Mobile Hotspot by Novatel Wireless, the Overdrive Pro 3G/4G
by Sierra Wireless and Cradlepoint MBR95. Small businesses can customize their
plans to fit their business needs. Plans include Business Freedom-zero-term,
month-to-month plans-that give businesses the flexibility to connect at their
own pace.
Productivity solutions
include Aircharge Mobile Payment solutions, Mobile Workforce Locator, Actsoft
Wireless Forms Management, Whitepages.com and more, while Sprint business
advocates give small-business owners the ability to work with a dedicated rep
for account reviews, ask about preference-based services or build a Biz 360
solution to their specifications.
"In today's small-business
environment, it's not enough to offer a solution like Sprint Biz 360," Train
said. "You have to back it up with your best people, available around the clock
and ready to solve a problem, explain a feature, or make a benefit
understandable. Small businesses want the same type of dedicated care that
enterprise customers get. It's what they say they need to navigate the choices.
And it's what 360 delivers."
Nathan Eddy is Associate Editor, Midmarket, at eWEEK.com. Before joining eWEEK.com, Nate was a writer with ChannelWeb and he served as an editor at FierceMarkets. He is a graduate of the Medill School of Journalism at Northwestern University.