The security track emphasizes Symantec SMB security solutions including Symantec Endpoint Protection.
and storage management specialist Symantec announced security and backup tracks
within its SMB Specialization, which is organized to provide partners with the
skills and experience to drive greater revenue by tailoring their services and
support to small and midsize businesses. In addition, the SMB Specialization
now includes the Symantec Technical Support Center, providing partners with
access to an SMB support team and sales support.
better align with their expertise and business models, SMB partners have the
ability to earn financial benefits by focusing on the security track, backup
track or both. The Specialization benefits are unique to the individual tracks,
and SMB Specialists can take advantage of the ability to deliver Symantec
security and backup solutions to SMB customers in their platform of choice-including
cloud services, appliances or traditional software-and receive the same
financial, technical support and enablement benefits independent of product
security track emphasizes Symantec SMB security solutions, including Symantec
Endpoint Protection and Endpoint Protection Small Business Edition, Endpoint
Protection.cloud, Protection Suites (SBE/ABE) and Messaging Gateway Small
Business Edition. The backup track includes Symantec Backup Exec, Backup
Exec.cloud, Backup Exec 3600 Appliance and System Recovery.
who achieve the SMB Specialization will have access to a support team through
the Symantec Technical Support Center (STSC) for SMB Specialists. The STSC is a
new support benefit designed to provide SMB Specialists with access to a team
of technical support professionals dedicated specifically to helping them
resolve their SMB customers' technical questions with many of Symantec's SMB
SMB Specialization also provides qualified partners with greater access to
Symantec sales and technical resources to help them accelerate the sales cycle,
as well as incentives, tailored promotions, tools and access to the Opportunity
Registration Program or upfront discounts at distribution. Partners who achieve
the Specialization will also be able to differentiate themselves with an SMB
Specialization member certificate and logo and customizable campaigns.
SMB Specialization makes it easier for us to work with our small business
customers and stand out among the competition. The expertise we have
demonstrated gives our customers the peace of mind that they are protected,
enabling them to focus on running their businesses," said Spencer Ferguson,
president of Wasatch Software. SMB Specialization Partner Requirements Eligible
partners must be enrolled in the Symantec Partner Program as a Corporate
Platinum, Platinum, Gold, Silver or Registered level channel partner or Global
Strategic Partner, the company noted. They must also meet defined profile
requirements for participation and complete Symantec training and accreditation
requirements for SMB solutions.
are committed to giving our partners more opportunities to be profitable
selling Symantec's SMB solutions. The SMB Specialization is designed to provide
Symantec partners who serve the SMB market with enablement, incentives and
support tailored to their unique business needs as well as those of their
customers," said Steve Cullen, senior vice president of worldwide marketing for
SMB and cloud at Symantec.