Users can choose from Toshiba IP desk and wall-mountable telephones as well as soft phone solutions for laptop computers.
America Information Systems' telecommunication systems division announced the
release of IPedge, an IP business telephone system in a Linux-based
single-server solution. The platform accommodates multiple unified
communication applications on a single server, including call processing,
voicemail and unified messaging, native SIP line and SIP trunk support,
mobility, survivability, centralized administration of all sites, and
feature-rich telephone endpoints.
addition, add-on applications, such as meet-me conferencing with Web
collaboration, uMobility Fixed Mobile Convergence (FMC) and Call Center
solutions, are available with additional servers. Strata CIX systems can be
networked with IPedge systems, the company noted, and IPedge Net is 100 percent
compatible with CIX Strata Net networking and provides a migration path for
currently deployed systems.
goes beyond most competitors' IP solutions by delivering more applications on a
single server, including expanded call processing and voice mail with unified
messaging features, unified communications, centralized administration, and the
ability for individual users to easily program their own telephones," said
Brian Metherell, vice president and general manager of Toshiba America Information
Systems, Telecommunication Systems Division. "IPedge empowers SMB and
enterprise users to communicate more effectively, be more cost effective, and
have greater access to their customers, partners and each other."
can choose from Toshiba IP desk and wall-mountable telephones, soft phone
solutions for laptop computers, wireless IP telephones for use over the
wireless LAN and/or a cellular service, add-on modules, attendant consoles, and
third-party SIP telephones, door phones and other SIP endpoints. Toshiba
digital telephones can be supported through a networked Strata CIX system, and
analog telephones are also supported via available gateway solutions.
Call Manager application enables users to combine the capabilities of their
computer and their Toshiba telephone into a communication tool. Users can click
on their laptop or tablet PC to dial, answer, transfer calls and much more,
without touching the telephone. Presence lets users see the current status of
co-workers, transmit important information and best serve customers through a
unified communications interface. CRM integration provides screen pops with
programs including SalesForce.com, Act!, Microsoft Outlook and others. Users
can also send chat instant messages, broadcast chat messages to multiple users
and enable simultaneous chat sessions.
IPedge Enterprise Manager and a Web browser, individual users can manage their
own telephones, including programming buttons and personalizing telephone
functions. The IPedge Meeting application gives users an online solution to
collaborate, communicate and connect.
include dial-in audio conferencing and Web collaboration with scheduling,
Outlook calendar integration, desktop sharing, conference recording, usage
reporting and more. Its Web-based format means that no application software
installation is required and that users can attend a collaboration session from
any location where the LAN/WAN provides coverage and dial into the audio
conference from any supported laptop or tablet PC device via the LAN/WAN.