Verizon Business rolled out a host of services and solutions during the third quarter, many aimed at cost-conscious businesses.
Verizon Business announced the deployment of additional building
blocks for its integrated global solutions while growing its professional
consulting capabilities and expanding its offerings in key international
markets, including set of managed mobility offerings, next-generation managed
security services, expanded cloud computing capabilities and a series of global
network enhancements.
Communications solutions capabilities introduced during the third
quarter include a suite of Managed Mobility Solutions designed to help
companies meet the increasing demand for information delivered over mobile
devices such as smartphones and cell phones and providing its small to
medium-size business (SMB) customers more online tools, such as the Verizon
Enterprise Center (VEC) customer portal, which enables midmarket customers to
interact more efficiently with the company through an expanded set of automated
customer-care capabilities.
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Expanded IT solutions capabilities include extending
availability of Verizon Business' on-demand, "cloud-based" Computing
as a Service (CaaS) solution to the company's Amsterdam data center and expandingits Remote IP Application Management
service to India. "Despite continued economic headwinds, Verizon Business
moved decisively during the quarter to expand and deepen its global solutions
offerings," said Verizons chief marketing officer, business, Kerry Bailey.
"With signs pointing toward increased economic stability, we're confident
that no provider is better positioned to serve the extended enterprise as
technology investment begins to accelerate."
Verizon also updated its networking solutions capabilities,
including offering SMB customers a managed router solution that gives midmarket
companies secure Internet access coupled with 24 x 7 proactive router
monitoring and management. The company says the product, the Verizon Managed Router
enables SMB to take advantage of Internet access technology that is backed and
supported by Verizon Business networking experts.
The company has expanded services for larger enterprises as
well, including a Application Security Program, which takes a risk-based
approach to protecting the critical data contained within applications such as
databases and software. The program is designed to help large-business
customers better understand and identify the potential security threats to
their applications and take steps to protect them.
An additional communications expansion offers speech
services in an IP-enabled version to help meet the needs of businesses that are
converting their networks to an Internet protocol infrastructure. The new
capability enables customers to run their speech services on the company's
Hosted IP Interactive Voice Response (IVR) platform, as an alternative or in
addition to its traditional Hosted IVR platform.
