Businesses can now integrate their SAP applications with Verizon's Managed Mobility platform.
Network operator Verizon and
SAP America, a subsidiary of SAP AG, are jointly delivering the SAP CRM
rapid-deployment platform to enterprise workers through Verizon's cloud
offering, Computing as a Service. Workers will now be able to access SAP CRM
from their desktops or their mobile devices, the companies announced.
As part of the SAP CRM
rapid-deployment solution on Verizon's CAAS, services will be delivered based
on the user-subscription license model through which customers can pay per
user, per month for the application, the cloud hosting services, infrastructure
and management services. CAAS offers enterprise clients an application-delivery
system that includes integrated-delivery centers and is underpinned by the
Verizon global IP network. Clients can also leverage the Verizon private
network for additional protection.
The service, supported by a
dedicated help desk operated according to a set of best practices called ITIL (Information
Technology Infrastructure Library), provides customers with a single point of accountability
and a structured-management approach for service-related matters. Clients also
have visibility into the Verizon CAAS-based delivery of SAP applications via a
secure Web portal.
The SAP CRM rapid-deployment
solution, the first in a series of SAP solutions deployed in the cloud by
Verizon, can help enhance the productivity of enterprise sales, marketing and
service professionals. By accessing SAP CRM and subsequent applications in the
cloud, enterprises can benefit from faster deployments. Additionally,
enterprises can now integrate their SAP applications with Verizon's Managed
Mobility platform by leveraging the Sybase Unwired Platform to mobilize
applications, including the Mobile Sales for SAP CRM application.
"By offering SAP Rapid
Deployment solutions via the cloud, SAP is helping companies to expand the
strategic capabilities of their work forces," said Robert Viehmann senior vice
president of solution assembly and packaging for SAP AG. "Today's announcement
with Verizon accelerates the value companies can gain from our offerings, while
controlling costs for an immediate business benefit."
In mid-2010, Verizon became
a SAP-certified global provider of cloud-based services. Earlier that year, SAP
certified Verizon as a global provider of hosting services for the delivery of
SAP applications. Verizon also launched an application-management service in
January 2010 that offers enterprises end-to-end management of SAP applications
and delivery platforms with custom service-level guarantees that extend beyond
server and application availability to include transaction and business-process
"Enterprises are truly
changing the way they do business. This is yet another step in our path to
deliver -everything as a service'-a path that offers increased flexibility and
better economics for our business and government clients," said Kerry Bailey,
group president of cloud strategy and services for Verizon. "Verizon and SAP
have joined forces to harness the true potential of the cloud by delivering
proven enterprise applications that enable workers to enhance their ability to
serve clients and to [offer] better business outcomes. Together, we are opening
up a whole new world that allows clients to truly work without boundaries."