Verizon Wireless Adds Mobile Recovery Application
The Web- and phone-based application helps customers locate and secure misplaced devices.Telecommunications company Verizon Wireless has developed an application designed to help users who have misplaced a mobile device find it again. Verizon's Mobile Recovery a Web- and phone-based application, which is offered at no additional charge as part of the company's Total Equipment Coverage program on compatible devices, also enables customers to remotely lock the device, sound an alarm and wipe contacts from the phone. If the phone is not recovered, Total Equipment Coverage provides next-day replacement. Mobile Recovery provides Verizon customers with other security features, including Sound Alarm, which allows customers trying to find a lost phone to trigger an alarm, even if the phone is on silent or vibrate mode. If the phone is outside audible range, as long as the phone is powered on and within Verizon Wireless' coverage area, the "Locate Phone" feature uses GPS to provide the location of the missing phone, complete with a map and address, and the option to get turn-by-turn directions.
The application also includes a secure phone feature--once customers have determined their phone is lost, they can use the Device Remote Lock feature to prevent unauthorized use, or the Device Remote Wipe feature to remotely erase contacts from the device. If customers are unable to recover their phones with Mobile Recovery, they can file a claim online and get next-day delivery of a replacement device.