Microsoft Should Keep Its Eye on the Enterprise
5. Forget about the iPhone
Speaking of the iPhone, Microsoft needs to forget about it.
Although Apple gets most of the attention and the iPhone is one of the most
coveted products in the market, that should mean little to Microsoft.
Microsoft's real competitor in today's marketplace is Google. And it's followed
by Research In Motion, thanks to that company's strong presence in the
enterprise. As in the desktop space, Microsoft needs to remember that Apple is
a single provider of an operating system. It's not following the same business
model as Microsoft. Microsoft
should be focusing on Google and RIM, not Apple.
6. Stay true to the enterprise
The vast majority of Microsoft's success throughout the years can
be attributed to the enterprise. By making Windows a corporate-friendly
operating system that developers liked working with, the software giant ensured
that it would lead the way in the enterprise for the foreseeable future. And
given Microsoft's success in that market, it makes perfect sense for the
company to try and coax enterprise customers to Windows Phone 7. It might be
difficult, given how entrenched RIM is in that market. However, Microsoft has
the single Trojan horse that might be able to trump the BlackBerry: Windows. The
enterprise is key to Microsoft's mobile success. And it can't forget that.
7. Remember the user above all else
Although Apple might not be Microsoft's biggest competitor, there
are still several lessons Microsoft can learn from it. For one, Apple has
proven that ease of use and customer appeal are extremely important in the
mobile industry. Windows Phone 7 must be an operating system that makes it easy
for users to move from one application to the next. Users should also be able
to easily perform tasks. If Windows Phone 7 fails in that area, Microsoft can
pretty much say goodbye to its mobile division. Apple has set a new standard
for software design, and Microsoft must meet or exceed that standard.
8. Be Microsoft
To some, Microsoft being Microsoft is
a problem. Those folks reason that the software giant tries too often to be
dominant and take control over every aspect of a market. But when it comes to
business, Microsoft should be Microsoft. The company has proven time and again
that it can use its size and influence to carve out significant portions of a
market. In the mobile business, that could be a good thing. Microsoft should do
whatever it can to stay true to what it is as a company and ensure that as time
goes on, all stakeholders realize that it's in the mobile market to win-not to
take second place.
9. Get to work on frequent, meaningful updates
Microsoft
is behind the curve in the mobile market. It's now years behind Apple and
Google. That means the company must get to work on several meaningful updates
to Windows Phone 7 once it hits store shelves later in 2010. Out of the box,
the software might come with most of the features being offered in the iPhone
or Android. But until it trumps both operating systems and starts attracting
customers, the company's work just isn't done. Microsoft is way behind right
now. It can't afford to be complacent or take a wait-and-see approach.
10. Remember that the clock is ticking
Time
is not on Microsoft's side. As Apple prepares to release the fourth generation
of the iPhone and Google starts taking over the mobile business, the pressure
is on Microsoft to change that. But that won't happen unless the company has a
sense of urgency. Apple and Google already know what works in today's mobile
market, and they're doing everything they can to be successful. Microsoft
isn't. And the longer it waits to release Windows Phone 7, the worse it will
be. Get to work on delivering the new mobile operating system, Microsoft. Time
is running out.









