Palm Pre users found their ability to sync with iTunes denied yet again on
Oct. 29, thanks to Apple's
iTunes 9.0.2 update. While that update was otherwise fairly routine—offering a
handful of other features, including support for Apple
TV 3.0—the denial-of-sync represents the latest twist in the ongoing tussle
between Apple and Palm in the smartphone arena.
Palm's webOS 1.2.1 update, released in early October, allowed Palm Pre users to
sync fully with both Microsoft Exchange 2007 and iTunes. Since the Pre’s
release on June 6, Palm and Apple have been playing a high-profile game of
gotcha over the latter’s software: Every time Apple updates iTunes to break
Palm’s syncing ability, it seems, Palm develops a workaround.
Syncing with iTunes was a feature originally used by Palm CEO
Jon Rubinstein, who helped develop the iPod as an Apple executive, to promote
the Palm Pre ahead of its summer rollout. "We designed Palm Media Sync to
be an easy and elegant way for you to take the content you own and put it on
the Pre," he explained in a May 28 press release.
But Apple refused to accept another device accessing its software. Perhaps
anticipating that Palm would try to add to its device's features at Apple’s
expense, Apple COO Tim Cook said during a
Jan. 21 earnings call that his company "will not stand for having our IP
[intellectual property] ripped off, and we’ll use whatever weapons we have at
our disposal."
Thus far, those weapons include Apple engineers tweaking iTunes every couple of
weeks to deny outside sync. For Palm, the question becomes whether its newest
smartphone, the Palm Pixi, will include an updated syncing ability. While the
Pre was intended to appeal to both business and general markets, the Pixi is
more firmly aimed at consumers, with integrated services such as Facebook.
Click
here for images of the Palm Pixi, Palm’s next smartphone.
Despite early buzz that the Palm Pre could prove to be an iPhone killer, the
smartphone has proved to be a moderately successful but not game-changing
smartphone. For the fiscal first quarter, Palm
reported that it had shipped some 823,000 devices, without breaking down how
many of those were the Palm Pre.
By contrast, Apple
reported that it sold 1 million iPhone 3G S smartphones within three days of
its June release.
Equipped with a 2-megapixel camera, optional limited-edition back covers
designed by artists such as Jeremy Fish and Michelle White, and a multitouch
screen combined with a full QWERTY keyboard, the Pixi represents Palm’s next
attempt at conquering the smartphone market. Despite all those features,
however, Apple’s repeated iTunes-syncing slap-downs could mean that users of
both the Pixi and Pre will need to either use an older version of iTunes, an
alternative music player or a USB cable in
order to port their music onto their device.
Enterprise Mobility News & Reviews 
