Apple has issued yet another firmware update for customers whose new 27-inch
iMacs are still suffering from flickering displays.
Posted on Feb. 1, the update is intended for 27-inch
iMacs that shipped in late 2009 and are running Mac OS X 10.6.2.
On
Dec. 21, Apple released an update for the graphics firmware on ATI Radeon HD
4670 and 4850 graphics cards, also in response to flickering displays.
Apple
introduced the 27-inch iMacs on Oct. 20, and the orders poured in. However,
Apple was slow to ship the desktops—with an Apple spokesperson
uncharacteristically telling a CNET reporter on Dec. 13, “The
new iMac has been a huge hit and we are working hard to fulfill orders as
quickly as possible. We apologize for any inconvenience or delay this may cause
our customers.”
To
view images of the 27-inch iMac, click here.
Once the iMacs began to arrive, however, support forums on the Apple site
gradually filled with customers complaining of various problems, including
flickering screens, displays tinged yellow in areas and instances of the
all-in-ones arriving with cracked screens.
This newest firmware update—which Apple instructs should be installed while the
iMac is powered on—will hopefully address the first of those issues for good.
On Jan. 25 Apple announced the
results of its fiscal first quarter of 2010, which included a quarterly
profit of $3.38 billion and sales of 3.36 million Macintosh computers—which was
33 percent more than it sold a year ago.