From iPhone to Macs: Apple Appeals to Businesses Without Even Trying (
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NEWS ANALYSIS: Apple is more appealing to the enterprise than ever. And yet, despite the developments around the iPhone and the Mac in the past few years, Apple has not done much to make that happen.Apple, the company that was
started by two Steves in a garage, has grown into one of the most successful
companies in the tech industry. From the iPod to the iPhone to the Mac,
Apple offers several products that make it an ideal choice for consumers.
But a recent study suggests that Apple is winning customers in the corporate
world too.
According
to ChangeWave Research, more companies
plan to add new computers to their operations during the next quarter.
Nine percent of those buying new computers plan to buy MacBook Pros for
employees, while 7 percent of respondents said they plan to buy
desktop
Macs. If those figures hold up, Apple could capture its stated goal of
8
to 10 percent market share in the enterprise.
It's no small feat -- especially for a company that has never really cared
about the business world.
Apple's history
Since the release of the Macintosh more than 25 years ago, Apple's
relationship with the enterprise has been practically non-existent.
Although it has consistently released Macs that are powerful and
appealing to
the business world, its policy of closed-down operating systems isn't
conducive
to building a strong enterprise relationship.
Business customers have strict requirements for software makers. They
expect security patches to be updated in a timely fashion. They want
companies that offer operating systems to form strong, lasting relations with
third-party developers to ensure all the applications they need will be built
for the platform. And they expect all hardware accessories and dongles to
work with the OS.
Admittedly, it's a tall order. Microsoft's Windows platform is bloated
today because of its desire to appeal to the enterprise. But Apple's
policy since the beginning has been one that's marked by doing things its own
way. Apple doesn't release security patches when it should. It's
not concerned about building strong relationships with third parties. In
essence, Apple believes that the core of its business strategy is to control
all aspects of its operating system. It has helped keep the operating
system slightly more secure, but it has also created a situation where the
enterprise doesn't quite trust that Apple will provide the experience it's
looking for.
I don't think Apple cares. The company has never catered to the enterprise. It has sold products to the enterprise. For the most part, it has
always maintained a strategy that stays true to its core business -- hardware
sales to consumers.
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