Google Android Stumbling Blocks: 10 Issues That Can Derail Its Success - Google Needs to Focus on Security, Privacy, the Enterprise (
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5. The iPhone's enterprise push
Google has made it abundantly clear with its latest Android OS
version that the company wants to appeal more to corporate customers. Android
2.2 users will have better access to Exchange, as well as several other
enterprise-related options to get more out of the open-source operating system.
But Apple is also making a push for the corporate world. So far, thanks to the
iPad and the iPhone, the company is doing a better job of it. If Apple
continues to perform well and it realizes the immense value of the enterprise,
it will do everything it can to stop Google from gaining a footing in that
space.
6. Windows Phone 7
Windows Phone 7 is very much a wild card right now. Although
Microsoft's mobile strategy is about three years late, the company still has
significant influence in the corporate world. With Windows Phone 7, Microsoft will
finally be delivering an operating system that can compete with the rest of the
market. Google should be especially concerned with the impact Windows Phone 7
might have. Microsoft's strategy is to allow vendors to license its software
and offer it on their own phones. That strategy is the same as Google's. If
Microsoft's mobile operating system proves to be better for consumers and
enterprise customers, all the success Google has enjoyed with its platform will
be gone as vendors leave for Microsoft. It's something that Google must keep an
eye on.
7. Google's privacy problems
Google's privacy troubles could come back to haunt its mobile
platform. Over the past year, Google has been criticized for the way in which
it allowed any Google user to see another person's most-contacted friends on
Google Buzz. Furthermore, by collecting data from open WiFi networks with its
StreetView service, some are wondering if Google isn't being as "good"
as its vaunted motto states. For now, those privacy problems are being kept out
of the headlines. But if they persist and the company continues to experience
trouble, it might only be a matter of time before consumers think twice about
buying a product from the search giant. Privacy means something to today's
customers. Google must keep that in mind.
8. Poor enterprise focus
As mentioned, Google plans to make a significant push for the
enterprise with Android 2.2. But some critics say that the company isn't doing
enough. It's currently weak enterprise focus might hurt its mobile platform. It's
an understandable concern. Over the past four years, Apple has consistently
improved its platform to make it as enterprise-friendly as possible. And RIM's
BlackBerry OS is widely considered the best enterprise software on the market.
Meanwhile, Google's Android OS is just now starting to target the corporate
world. Even with Exchange support, there is much more that needs to be done. It's
nice to see Google target the enterprise, but if it doesn't act fast, it might
be stepped over.
9. Bad tablets
Google's
Android OS is slowly but surely making its way to tablets. The devices are
mainly targeted at consumers, with the exception of the Cisco Cius, which is
designed for corporate customers. There is a lot riding on those Android
tablets. If they're successful, Google will have another platform with which to
target customers. But if they fail and consumers find out that the same
operating system is running in smartphones, it could be disastrous for Google.
Android tablets must be a success—or else.
10. Google's vision
Google's
vision is all over the map right now. On one hand, the company knows that
it's a provider of a mobile solution. But on the other hand, it sees that
mobile solution as a way to turn a profit through its advertising. Every
company needs a business model, and Google's certainly seems to work fine, but
if the company spends too much of its time worrying about advertising and not
enough time considering the implications of that, it will have trouble. Mobile
products are only as good as their latest refresh. If Google neglects Android,
it will suffer. There is no debating that.