Educate Employees on Mobile Security Policies

By Albert Subbloie  |  Posted 2010-01-12 Print this article Print

Recommendation No. 1: Educate employees on mobile security policies and deploy technologies to assist with policy compliance

Whether a business is managing a corporate, individual or hybrid mobile environment, it's important to align mobile polices with mobile device management strategy. Start by having all users agree to and sign off on corporate policies, terms and conditions of use. In particular, IL users should know that if they link to corporate data, they are allowing the enterprise a certain level of control over the device. If the device is lost or stolen, the enterprise has the right to wipe the device clean of all data by the company's central mobile management system in order to protect its assets.

Likewise, when an employee decides to leave the company, they may take their device with them (but not until after it has been wiped of all enterprise data and applications). In addition, all employees-no matter what device they are using-should have access to mobile device management tools that allow them to self-manage and self-support their devices, or engage IT when troubleshooting is required.

Recommendation No. 2: Don't pay consumer rates for corporate spend

With an IL program, there are no enterprise volume discounts for usage other than those offered as a standard rate plan to the consumer. If employees are being reimbursed by the organization for mobile device expenses (as many employees are), the enterprise will most likely experience an increase in mobile usage costs. CL programs enable enterprises to take advantage of corporate volume discounts and optimized rate plans geared specifically towards the enterprise use of pooled plans.

Recommendation No. 3: Don't get sidetracked by tax issues

Transitioning to an IL policy might absolve the organization of any taxes for personal use of employer-paid devices, but the time, resources and IT budget an organization spends attempting to manage, secure and track personal devices can far outweigh the savings on tax compliance.

Albert Subbloie is founder, President and CEO of Tangoe. Albert is recognized as a telecommunications technology and Internet pioneer. Prior to Tangoe, Albert was among the first to develop and market voice and data solutions for integrated sales, marketing and customer service activities. Albert founded Information Management Associates (IMA) in 1984 and guided the company's growth to more than $50M in sales and 300 customers in seven offices worldwide. Albert is credited with one of the patents for reverse auction theory, the leading Internet paradigm in most shopping Websites today. Albert received a degree with honors in Economics from Trinity College. He can be reached at

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