IBM has delivered new software that enables users on mobile devices to tap into big data and analytics services.
IBM (NYSE: IBM
this week introduced new software to help mobile workers better tap into big data.
The new offering, IBM Content
Navigator, enables traditional and mobile workers to securely access, manage
and gain insight from structured and unstructured content, such as emails,
documents, images, Web data and collaboration tools to improve productivity,
IBM said in a press release.
Built on open standards like HTML5
and Content Management Interoperability Services (CMIS), the new software
provides a consistent user experience across a variety of mobile devices,
operating systems and content sources. Whether users need to conduct everyday
business while on the road or in a clients office, IBM is arming them with the
access to the right data, any time, anywhere. For example, a human resources
manager who is traveling to meet employees can now access a range of documents
such as employee records, compensation, benefits and evaluations without the
need for a PC, IBM said.
IBM Content Navigator also features
integrated search and analytics. Moreover, in addition to the collaboration and
mobile capabilities IBM Content Navigator delivers, the underlying platform was
built for easy customization; employees can set up document collaboration areas
themselves with minimal help from the IT department. This self-provisioning
capability allows departments such as sales, human resources, finance or legal
to customize the solution for their specific business needs.
For example, a government agency
could use the software
to provide large numbers of employees with
access to enterprise content based on an individuals job role without having
IT resources to setting up the interface for each user. In
North Dakota, 22 agencies and more than 2,000 state employees, including the
Departments of Commerce, Taxation, Transportation, Human Services, and the
Secretary of State, already use
IBMs Enterprise Content Management
software to manage a wide variety of citizen records and information, ranging
from unemployment applications and vehicle registrations to tax filings and
flexible benefit records.
The self-provisioning capability
IBM is offering will make it easy to set up a team space for collaboration
without the help of our IT department, Chuck Picard, enterprise electronic
document management system coordinator for the state of North Dakota, said in a
statement. As additional state agencies and county governments start using the
system, we will be able to instantly share critical information at both the
state and local levels. This software provides significant economies of scale,
which is a critical requirement for a state operating on a limited budget.
Aon Risk Solutions, an early adopter
of electronic document management technology, is another use case for the IBM
software. With IBMs help, we could reduce the need for customization and
boost productivity by opening our enterprise content management system to mobile
devices, Stuart Williams, IT global product director, Aon Services Group, said
in a statement.
With IBM Content Analytics with
Enterprise Search v3.0, IBM is integrating content analytics software with
enterprise search capabilities into a unified platform. The content analytics
and enterprise search capabilities in IBM Content Navigator enable users to
quickly locate content across IBM and third-party repositories, with
thumbnails, facets, summaries and term highlighting. Also, through its
capabilities in natural-language processing, semantic search and sentiment
analysis, this solution provides richer, more accurate, and relevant insights
from content, such as documents, reports, emails, Web content, surveys and
enterprise applications, IBM said.
IBM has also integrated its content analytics software with a component of Big
Blues big data platform, InfoSphere BigInsights, which enables users to derive
greater insights from the ever-increasing volumes
information flowing both within and outside the enterprise. This helps clients
overcome processing limitations and indexing constraints to analyze petabytes
of information to support decisions in areas such as crime intelligence, health
care, insurance claims and customer care.
IBM is continuing to lead the way
in helping organizations manage the content they rely upon for everyday
operations, said IBM enterprise content management leader Doug Hunt, in a
statement. Today, we are enabling clients to make content available in any
context to help them deal with the information sprawl of big data. Its key
that clients can now drive business insights from enterprise content and share
collaboration content with others who need it.