IBM announces new subscription-based managed services and support for the BlackBerry Enterprise Solution to help enterprises with mobile access to information and resources.
on Sept. 24 "announced new
subscription-based managed services and support for the BlackBerry Enterprise
Solution, to help organizations around the world benefit from mobile access to
information and resources anytime, any place," the company said in a news
release. According to the release:
"The newly unveiled IBM Mobile Enterprise Services for the
BlackBerry Enterprise Solution is a flexible, comprehensive managed service
designed to simplify management, technical support and cost of a client's
BlackBerry deployment, while making it easier for them to scale the solution to
meet their business demands. The service consolidates the technical,
administrative, licensing and support costs of the BlackBerry Enterprise Solution with pricing on a monthly,
per-user basis. The new subscription-based pricing model is designed to help
organizations better project and budget mobility costs and minimize their
"The new managed service offering
will be provided by IBM professionals certified through the
BlackBerry Certification Program."
For example, "IBM is working with
AstraZeneca, a leading international pharmaceuticals company, to improve mobile
access to corporate resources and information for its global work force with
the BlackBerry Enterprise Solution. By using IBM
for the management of their BlackBerry solution, AstraZeneca is able to
seamlessly scale mobility and increase productivity through one consistent
global solution and provider," IBM said
in its statement.
To read an eWEEK Labs review of BlackBerry Enterprise Server 5.0, click here.
"Giving employees mobile access to information allows for greater productivity,
better collaboration and faster decision making, which are all critical to the
success of our business," Jeff Walker, executive director of IT Services
at AstraZeneca, said in the release.
"Mobile access is vital, and enterprises are challenged by rapidly
expanding requirements from workers across all lines of business," Dan
Papes, vice president of IBM Mobile
Enterprise Services, said in the statement. "To unleash mobile access, IBM
Mobile Enterprise Services for the BlackBerry Enterprise Solution offers a
flexible set of services to complement a client's existing IT and security
strategies and provides a predictable cost structure that allows clients to
focus on their core business while leaving the deployment, management and
support requirements of a mobility solution to IBM."