Is Voice Mail-to-Text the Answer?

By Ericka Chickowski  |  Posted 2008-02-06 Print this article Print

Can a burgeoning technology help road warriors overcome voice mail fatigue?

Emerging voice mail-to-text technologies offer flexibility and conveinence for busy professionals, but is the market headed toward mass consumption? Will mobile and Internet carriers be a barrier or a benevolent player in this technology's ascension?

When the blinking red light on the cell phone or the interrupted dial tone on the fixed line indicates new voicemail, most users would rather deal with it later. Dialing in and wading through messages -- searching for the important nuggets -- can be a chore, particularly for road warriors.

But the longer you wait, the more dreadful the experience becomes. Messages pile up. Any one of then might hold the key to an important contact or a pending deal.

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