Level Platforms Offers Mobile Device Management for MSPs
Managed Workplace allows MSPs to collect asset information, remotely configure devices, track location and restrict user access.Remote monitoring and management (RMM) solutions provider Level Platforms, which markets its products toward managed service providers, introduced Mobile Device Management (MDM) as a new feature in the imminent release of Managed Workplace 2012. With MDM, service providers can manage and monitor the exploding number of smartphones and tablets now being deployed in end-customer networks. Level Platforms is unveiling MDM during the company's global Road Show starting next week. Level Platforms MDM provides monitoring and management capabilities for all major smartphones and tablets, including devices from Apple, Google, Microsoft and Research In Motion. All MDM features are delivered from the same central dashboard MSPs use to view and manage all of their other end-customer technologies.
Once deployed on a mobile device, Managed Workplace allows MSPs to collect complete asset information, remotely configure devices, track location and restrict user access if required. These features are designed to improve productivity and close security gaps, the company said. For example, service providers can wipe, lock or reset a device if it is lost or stolen. With these features, MSPs can establish customized security and management policies addressing the specific needs and opportunities of their customers and implement and manage these policies as an extension of their managed services offering.