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Mobile Automation 2000 3.7
| USABILITY | B |
| CAPABILITY | B |
| PERFORMANCE | B |
| INTEROPERABILITY | C |
| MANAGEABILITY | B |
|
Mobile Automations namesake product distributes software to laptops and handheld devices including Palm and Pocket PCs, while also collecting inventory information. Version 3.7 supplies trouble-shooting via remote control.
SHORT-TERM BUSINESS IMPACT // Like other products in this category, Mobile Automation is pricey. However, the tools ability to aid help desk staff in finding most distribution or inventory problems will help cost.
LONG-TERM BUSINESS IMPACT // Costs of tracking and maintaining devices will decrease the longer Mobile Automation is in use.
Detailed inventory and reports; nimble remote control; basic ability to track Palm and Pocket PCs.
No agents for handhelds means little data is collected; high price.
Mobile Automation Inc., Santa Monica, Calif.; (310)914-9603; www.mobileautomation.com