Mobile Devices, Services Not Widely Trusted: Juniper
As the use of mobile devices and services grows, users are becoming less trusting of their security measures, a Juniper Networks survey finds.The vast majority of people using mobile technology today say that they do not necessarily trust it, according to Juniper Networks Trusted Mobility Index, which is based on a survey of 4,037 mobile device users and IT decision makers. The report found more people are using mobile device applications and services than ever, and accessing and entering critical personal and professional information over wireless networks, but the speed of mobile adoption is fast outpacing consumer confidence in mobile device security. According to the report, 63 percent of mobile phone owners asked are at a crossroads and simply do not know if they should trust that their mobile experiences are secure. Just 15 percent of respondents have a great deal of confidence in the security of their mobile devices and services. The survey found that all it would take is a single security vulnerabilityreal or perceivedfor people to change their mobile behaviors or abandon certain mobile services altogether.
Mobile users rank network security (69 percent) and network reliability (45 percent) as the top two drivers of trust in their mobile devices, followed by device security (43 percent). The majority of mobile device users (63 percent) hold service providers most responsible for protecting their sensitive data, followed by device manufacturers (38 percent) and software security providers (34 percent). For advice on mobile security, people look to industry security experts (20 percent), service providers (14 percent), software security providers (13 percent) and device manufacturers (10 percent).