Mobile Technology Helping Small-Business Owners: Sage
Small-business owners are turning to mobile technology to cope with longer, more intense work schedules, a Sage survey suggests.Mobile solutions and tools are helping small-business owners cope with longer working hours and extended workweeks, according to a survey by business management software and services specialist Sage. The study of 258 U.S. small businesses found 78 percent of respondents use mobile devices to do work-related tasks when away from their desks or work computers, with laptops or notebooks (89 percent), smartphones (84 percent) and tablets (38 percent) being the most popular devices. A vast majority of small-business owners said implementing mobile technology has improved their business, with access to email (96 percent) and keeping in touch with contacts and schedules (77 percent) as the two most frequently cited ways they are using mobility to help run their companies. That was followed by viewing or editing documents (69 percent), text messaging (64 percent) and banking management (53 percent).
Owners are also letting employees use mobile devices to boost productivity, although with 61 percent of those businesses supplying the devices themselves, it suggests the bring-your-own-device (BYOD) trend still has a way to go in the small-business segment. However, 68 percent of businesses surveyed said their employees use mobile devices to work remotely, using smartphones and tablets to email (89 percent), send text messages (63 percent), maintain contacts and schedules (62 percent), perform sales and marketing functions (41 percent) and access file storage remotely (33 percent).