Cisco's free SIO To Go mobile application for iPhone puts important information from its Security Intelligence Operations service into the hands of network administrators on the move. However, customization capabilities and off-network accessibility are woefully incomplete. In addition, the organization of the presented data fails to prioritize the most critical or time-sensitive information.
Cisco's free SIO To Go mobile application for iPhone aims to put the
relevant and actionable security information contained within its Security
Intelligence Operations service into the hands of network administrators on the
move. While the content presented within the application is valuable for
those with Cisco networks-mixing both high-level analysis and in-the-trenches
tips and advisories-customization capabilities and off-network accessibility
are woefully incomplete. In addition, the organization of the presented data
fails to prioritize the most critical or time-sensitive information.
When Cisco told me about the SIO To Go app, my first thoughts were, "Why
develop this only for the iPhone? Is that really the device of choice for the
Cisco SIO To Go iPhone App Provides Valuable Security Info. Check Out This Labs Gallery.
To be sure, the information gleaned from Cisco's worldwide network of global
correlation sensors and researchers is already present on the Web via Cisco's
primary Security Intelligence Operations Website
. It seems that it shouldn't take much effort to
organize that same content in a Web-based presentation designed specifically
for mobile browsers. Or, if an on-device application is absolutely necessary,
wouldn't the enterprise-dominant BlackBerry be a preferable development
While Cisco representatives confirmed that there is indeed a similar
BlackBerry application in the works, they stated that the iPhone was an
attractive development target because of its user interface and
usability. Having platform-specific applications also lets the company
take advantage of the iPhone's unique capabilities and widgets.
Unfortunately, in my tests, I found that Cisco has done little to make good
use of any of the features inherent in Apple's platform, instead releasing a
feed reader with a tight focus on content that is currently ill-equipped to
deliver said content in the most useful manner. And that tight content
focus is more on Cisco than on security, so you are more apt to see a blog
about Collaboration or Cisco buying Tandberg than you are to see an advisory
about a Windows SMB vulnerability.
The application acts as a front-end reader for Cisco's various online SIO
resources (in the following categories): Cisco's Cyber Risk Report, Threat
Outbreak Report, Applied Mitigation Bulletin, Company Press Releases, Podcasts,
Security Blog, Latest Security News, Product Security Incident Response
Team Advisories, Field Notices, Security Responses, various Twitter feeds
and a YouTube feed. Each category can be read on its own page within the
application, organized by date.
The application first places users in an aggregate feed called "All." But
instead of organizing the All page by date or by criticality, it instead
presents each of the categories listed above serially, in order. So, all
Cyber Risk Reports are shown (some dating back months), then all the Threat
Outbreak reports, and so on, down the list. Press releases are therefore
shown before the Security Blog or Latest Security News categories.
Users can customize which feeds are received, allowing them to choose not to
receive one or several of the top-level feeds. However, it would be
preferable to be able to customize these capabilities further-say, to also be
able to control the look, content and organization of the aggregate All feed.
For visual presentation and clarity, the color of the headlines alternates
between white and turquoise. However, the application doesn't show whether
information has already been read.
I was also disappointed with the limited amount of caching done by the
application. Consider the New York Times reader for the iPhone as a model
of what to
do: When the user is connected to the network and starts the
Times application, the latest headlines and articles are downloaded
automatically. This lets me start the application when I have network coverage,
download content and then read all the cached content when offline (in a
tunnel, for instance).
The Cisco SIO application, however, downloads and caches only the headlines
for each of the feeds. The actual content is pulled from the Web on
demand, as each item is selected. Therefore, the application is largely
useless without a live network connection.
The SIO application also offers a domain and IP address lookup tool that
lets the user examine the Web reputation data and some WHOIS information for a
given address. For example, I entered eWEEK.com into the tool, and was
presented with a Web reputation score for the domain, along with volume
statistics, WHOIS information and links to various other data about the
Cisco representatives said the SIO iPhone app will be augmented with tools
including a heat map and alerting capabilities in Version 2.0, which is
expected in a few weeks (Apple approval process permitting, of course).
Officials also stated that more extensive configuration and caching
capabilities are in development for Version 3.0, which may be available in six
to eight weeks.
Senior Analyst Andrew Garcia
can be reached at firstname.lastname@example.org.